Collection: Start A Return
How to Return a Product
-
Start a Return Request
To begin the warranty process, please submit a Return Merchandise Authorization (RMA) request through our website. If you need assistance, please contact our customer service team at guerillaairsoft1@gmail.com—we're happy to help. -
Receive Return Details
After your RMA request is reviewed, our team will reach out with a return authorization number and a prepaid shipping label. We’ll also share an estimated timeline so you know what to expect every step of the way. -
Prepare Your Item for Return
Before sending your item back, remove all accessories or attachments. Items returned with extra components may incur additional fees. Once it's properly packaged, drop it off at the designated shipping carrier. -
Return Status & Support
If you need an update or have questions about your return, please have your return authorization number handy—this helps us locate your information quickly and provide accurate support.